FAQs
Exchange and return policy
Exchange:
- Products can be exchanged within 3 days of receipt.
- The product must be in good condition and not used.
- The customer bears the shipping cost if they want to exchange the product.
- Factory-made products cannot be exchanged based on a customer's request or due to misuse.
Notes
Notes:
* Products that were custom-made or have defects resulting from misuse cannot be returned or exchanged.
* The store can inspect the product before accepting a return or exchange to ensure it is in good condition.
Tips:
* Make sure to read the exchange and return policy carefully before purchasing any product.
* Ensure the product is in good condition before using it.
* Keep the purchase receipt in case you need to return or exchange the product.